Refund & Cancellation Policy

Thank you for choosing bioinfo.guru for your bioinformatics training and professional development. This policy outlines our terms regarding registration fee payments, cancellations, and refunds across all our workshops, courses, and educational programs.

1. Standard Non-Refundable Policy

All registration fee payments made to bioinfo.guru are strictly non-refundable and non-transferable. Once a payment has been successfully processed, no refunds will be issued under any circumstances, including but not limited to:

  • Participant's inability to attend live sessions or complete course assignments.
  • Schedule conflicts, personal emergencies, or changes in academic/work commitments.
  • Lack of technical requirements, software setup, or internet connectivity on the participant's end.

Please ensure you carefully review the workshop dates, timings, prerequisites, and syllabus before completing your registration and fee payment.

2. Non-Transferability

Registrations are issued strictly to the registered applicant. Seats cannot be transferred, assigned, or resold to another individual or substituted for another workshop batch or future program.

3. Workshop Cancellation or Rescheduling by the Organizers

In the rare event that bioinfo.guru cancels a scheduled workshop, training program, or course prior to its start date:

  • Enrolled participants will be notified promptly via email.
  • Participants will be offered the choice of a full 100% refund of the paid registration fee or a full transfer to the next available batch of the workshop.

If a live session is rescheduled due to unforeseen technical issues or instructor emergency, a makeup session will be scheduled. Rescheduling of individual live sessions does not entitle participants to a refund.

4. Duplicate Transactions & Payment Gateway Errors

If you experience a technical failure or duplicate deduction during payment:

  • Duplicate Deductions: If your account is debited twice for a single registration due to a payment gateway glitch, the extra amount will be refunded after verification by our payment gateway partners (Razorpay / PayPal).
  • Failed Transactions: If funds are debited from your bank account or card but your registration is not confirmed, the payment gateway will typically auto-reverse the transaction back to your payment method within 5–7 business days.

5. Contact Us

If you have any questions, concerns, or need clarification regarding your payment status or transactions, please feel free to reach out to us:

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